Float Universal Banker
On-site · North Ridgeville, Ohio, United States
Job Summary
Three-level Universal Banker role at First Federal Lakewood in a retail branch setting, focused on delivering front-line customer service and sales. Level 1 emphasizes teller duties, basic account openings, and cash handling; Level 2 adds supervisory-like responsibilities, transaction approvals, vault maintenance, and more advanced product referrals; Level 3 covers leadership, branch governance, loan and notary duties, and broader operational oversight. The role requires cash handling and customer service experience, a high school diploma or equivalent, proficiency with MS Office tools, and a valid driver's license. The position may involve floating to other branches as needed and adherence to banking regulations and security procedures.
Required Qualifications
- 0-2 Years of banking experience is required
- Experience handling cash is required
- High School Diploma or equivalent is required
- Experience in customer service is preferred
- Proficiency in MS Office [Outlook, Excel, Word] or similar software is required
- Cleartouch, Nautilus, various government and investor software/web portals is preferred
- CRM is preferred
- Driver's license is required (for float positions)
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