Float Teller
On-site · Wyoming, Michigan, United States
Job Summary
Float Teller at West Michigan Credit Union in Grand Rapids. The role entails balancing the cash drawer daily, handling member transactions via in-person, phone, or mail, greeting members professionally, processing cash shares and withdrawals, ensuring product knowledge, meeting teller referral goals, and adhering to safety, security, and compliance procedures (BSA/AML and OFAC). The position emphasizes exceptional customer service, accurate transaction processing, attention to detail, and the ability to work collaboratively within the branch.
Required Qualifications
- High school diploma or GED required
- 1+ years of cash handling experience
- Outstanding customer service skills
- Excellent written and oral communication skills
- Strong organizational skills and attention to detail
- Able to pass a background check
- Understanding of policies and procedures and compliance issues (BSA/AML and OFAC)
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