Float, Patient Services
$47,840–$52,000 year
On-site · Sacramento, California, United States
Job Summary
Patient Services Float supporting Call Center, Member Services, and Front Desk. Responsibilities include scheduling clinical appointments, verifying insurance, patient registration, collecting payments, data entry in the Electronic Health Record (EHR), and supporting multiple front desk, call center, and member service duties across departments. May float to other SNAHC locations. Requires excellent communication, HIPAA compliance, and ability to manage diverse patient needs; experience with NextGen and insurance eligibility is preferred. Bilingual Spanish desire is noted. Grant-funded status may apply.
Required Qualifications
- General education degree or high school diploma
- 2+ years of experience working in a clinical front office setting/ or similar role.
- Customer Service experience
- Experience with electronic health records software and database systems preferably NextGen
- Knowledge of collecting and verifying insurance information
- Knowledge and/or familiarity of Medicare; Medi-Cal; Presumptive Eligibility; local Geographic Managed Care Plans (GMC); state/federal funded programs for health care enrollment; Sliding Scale.
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