Float Front Office Admin Support - Dermatology, West Los Angeles
$54,934–$77,979 year
On-site · Santa Monica, California, United States or Westwood Los Angeles County, California, United States
Job Summary
Provide administrative and patient care support to assigned dermatology clinic, coordinating patient flow from registration to discharge. Ensure referrals are scheduled within guidelines, collect copays/deductibles accurately, and maintain cash handling standards as part of Ambulatory Care team. Travel between West LA, Santa Monica, and Westwood locations as needed, starting in Santa Monica with eventual West LA opening. Utilize Care Connect and other systems to manage appointments, registrations, lab results, and medical reports. Demonstrate strong organizational, scheduling, cash-handling, and communication skills to coordinate multiple services and ensure smooth outpatient operations and high patient satisfaction.
Required Qualifications
- Excellent organizational skills and ability to prioritize assignments
- Efficient and accurate appointment scheduling and coordination
- Cash handling skills and accurate co-pay collection
- Strong interpersonal and communication skills for coordinating multiple appointments
- Proficiency with PC programs including Word, Excel, and Email
- Experience with database computer programs
- Knowledge of major medical insurance plans and coverage types
- Working knowledge of Care Connect system for online transactions including appointment scheduling, encounter registration, lab results, and medical reports
- Knowledge of medical terminology
- Willingness to travel to SM and Westwood locations as needed
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