Float Customer Service Supervisor
$43,816–$55,000 year
On-siteFall River, Massachusetts, United States
Job Summary
Supervise, coach, and develop teller staff while overseeing daily operations, cash handling, and staffing schedules. Resolve customer inquiries, build relationships, and identify referral opportunities to support sales initiatives and branch goals. Maintain compliance with policies and collaborate across departments while participating in community events. Requires minimum one year teller experience, strong leadership skills, and ability to lift up to 50 lbs. May involve evenings, weekends, and travel between Fall River, Westport, Tiverton, Bristol, Portsmouth, Newport, and Little Compton branches.
Required Qualifications
- Minimum 1 year teller experience
- Ability to lift up to 50 lbs
- May require evenings or weekends
- Travel between locations may be required
Desired Qualifications
- Bilingual: Spanish/Portuguese a plus but not required
- Strong leadership skills
- Customer-focused mindset
- Knowledge of banking products
- Strong attention to detail
- Positive attitude and reliability
- Passionate leader who thrives on delivering outstanding service
- Enjoy mentoring others
- Making an impact in your community
- Growing your career in banking
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