Float Customer Service Representative I or II (Bilingual)
On-site · Bastrop, Texas, United States or Elgin, Texas, United States
Job Summary
The Float Customer Service Representative I or II at First National Bank is responsible for various customer service duties, including receiving deposits, handling withdrawals, cashing checks, and answering customer questions about bank services. The role requires proficiency in relation to the Community Banking Relationship Model to enhance customer relationships and support deposit growth. Responsibilities vary between levels: Representatives I focus on basic transactions and customer interactions, while Representatives II also open new accounts, handle legal documents, and provide notary services. Bilingual candidates are preferred for this position.
Required Qualifications
- Bilingual in English and Spanish
- Ability to travel to multiple locations
- Experience in customer service
- Knowledge of banking services
- Ability to maintain confidentiality
- Strong communication skills
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