Float Client Relationship Consultant 4 (Banker) – Springfield and Eugene, OR
$56,160–$68,640 year
On-siteEugene, Oregon, United States or Springfield, Oregon, United States
Job Summary
Greet clients in-person, by appointment, or virtually to assess banking needs, process transactions, and open new consumer or business accounts. Engage customers proactively through outreach and follow-up to recommend deposit and loan products based on their unique goals. Maintain a digital-first mindset by educating clients on self-service technologies and leveraging available resources to optimize the client experience. Complete service requests, submit credit applications, and develop collaborative partnerships with branch team members to ensure operational excellence. This role requires full-time workdays at a U.S. Bank location in Springfield or Eugene, OR, with a salary range of $27.00 - $33.00. NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z is mandatory.
Required Qualifications
- National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
- High school diploma or equivalent
- Five or more years of job-related, retail banking experience or a combination of experience and commensurate training
- Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
Desired Qualifications
- Proven ability to build and foster relationships with clients through proactive outreach and follow up
- Ability to effectively engage and communicate with clients
- Advanced knowledge of applicable bank and branch policies, procedures and support systems
- Thorough knowledge of all retail products and services
- Proven customer service and interpersonal skills
- Experience in participating in sales campaigns/promotions
- Experience with using and demonstrating digital products and self-service technologies
- Ability to explore and identify a customer's true needs while leveraging a digital first mindset
- Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively
- Experience in the financial services industry
- Bilingual in English and Spanish
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