FlexOps Assistant Community Manager
$54,080–$58,240 year
On-siteLos Angeles, California, United States
Job Summary
Manage assigned communities by overseeing resident move-in and move-out experiences, handling resident requests, and ensuring adherence to Fair Housing regulations and company policies. Conduct internal and external audits, monitor resident files and lease agreements, and support financial protocols including rent posting, bank deposits, and delinquency management. Assist with leasing efforts by managing prospective resident inquiries, scheduling tours, and responding to online reviews to optimize occupancy and reputation. Lead initiatives that enhance operational efficiency, mentor new team members, and implement process improvements to drive revenue growth and engagement.
Required Qualifications
- 2+ years of property management experience in operations or resident services
- 1+ year of working knowledge using Yardi software
- Strong knowledge of Fair Housing regulations and compliance best practices
- Excellent customer service skills with the ability to handle resident inquiries effectively
- Strong organizational skills with the ability to multitask in a fast-paced environment
- Must have a valid California driver's license & car insurance
- Must be able to travel to sister properties
Desired Qualifications
- Experience in bookkeeping and financial record-keeping is a plus
- Sales and/or leasing experience preferred
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