FleetSTATS Invoicing Support - Customer Care
On-site · New Bremen, Ohio, United States
Job Summary
Central Invoicing and Customer Support role performing invoicing reviews in the central invoicing system via the Partner Extranet, ensuring billing is compliant with account guidelines; collaborating with DSPM, National Account Support Managers, and National accounts to support invoicing and reporting; handling Dealer Network questions related to customer service and billing requirements; updating customer records and databases, and generating and distributing monthly/quarterly reports to support DS&PM & Account Manager requests; assisting with updating equipment records, transfers, address/location changes, asset disposals, and dealer servicing information; travel occasional (0-5%), on-site at New Bremen, OH or Crown Branch locations; requires associates degree in Business or equivalent experience; proficient in Microsoft Excel and data reporting; strong interpersonal, communication, and organizational skills.
Required Qualifications
- Must be able to work onsite 5 day a week in New Bremen, OH or an authorized Crown Branch, preferably in the Eastern part of the US.
- Less than 2 years' related experience
- Associate degree (Business)
- Non-degree considered if 6+ years of related experience along with a high school diploma or GED
- Occasional travel (0-5%)
- Occasional overnight stays (0-5%)
- Per 8-hour shift. Sit 8 hours and stand 0 hours.
- Typical office environment (low noise level, limited exposure hot/cold temperatures, dust, fumes, and vibrations)
- Regular interaction with others and performs a degree of independent work.
- Physical and mental demands are akin to the majority of office positions with prolonged periods of sitting and prolonged use of a computer/keyboard.
- Infrequent lifting, walking and climbing stairs.
- Occasional use of office equipment (copiers, printers, etc.)
- A four-year degree in business along with two years related experience.
Additional Requirements
- Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.