Fleet Support Specialist
On-siteColumbia, Mississippi, United States
Job Summary
Serve as a primary point of contact for fleet customers regarding account support, billing portals, and reporting. Ensure fleet service records are accurate and up to date within company systems. Generate reports for customers and internal stakeholders on fleet condition, service history, and cost analysis. Assist with invoicing and billing support while providing excellent customer service through phone, email, and in-person communication. Support compliance with company safety, operational, and quality standards. Perform other administrative or support tasks as needed to assist fleet operations. This role requires a high school diploma or GED, proficiency in Microsoft Office, and the ability to work independently in a fast-paced environment. Southern Tire Mart is the #1 Commercial Tire Dealer in the U.S. since 2008.
Required Qualifications
- High school diploma or GED
- At least 18 years of age
- Pass a pre-employment drug screen
Desired Qualifications
- Some college coursework
- Previous experience in customer service, fleet support, logistics, or administrative roles
- Strong organizational skills with the ability to multi-task and prioritize
- Proficiency in Microsoft Office (Excel, Word, Outlook) and ability to learn company systems
- Excellent verbal and written communication skills
- Strong attention to detail and accuracy
- Ability to work both independently and collaboratively in a fast-paced environment
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