Fleet Manager
On-siteKansas City, Missouri, United States
Job Summary
Provide leadership and supervise the fleet of owner-operators, assigning equipment and overseeing fair load distribution to maximize efficiency and profitability. Monitor delivery performance, fleet profitability, and compliance with DOT regulations, while negotiating rates with contractors outside the ICOA. Plan and execute the order of deliveries to ensure efficient load drop-offs and pick-ups, and resolve disputes involving customers, terminals, or rail. Accept and decline loads by coordinating with the Customer Success team, and coordinate required training for the contractor fleet. Maintain lasting relationships with contractors to improve performance and encourage retention while ensuring vehicle compliance and hours of service adherence.
Required Qualifications
- HS diploma required
- 2-5 years of intermodal/container transportation experience
- Working knowledge of DOT regulations
- Experience working with fleet of contractors/owner operators
- Exemplary customer service and interpersonal skills
- Excellent verbal and written communication skills with the ability to convey information to customers and owner-operators in a clear, focused, and concise manner
- Strategic thinker who is comfortable in a fast-paced, always-on, deadline driven environment
- Ability to effectively prioritize and accurately execute time sensitive tasks
- Computerized dispatch skills (experience using TMS)
- Strong computer skills and experience using MS Outlook, Excel, Teams, and Word
Desired Qualifications
- Alignment with ContainerPort Group's purpose, brand promise and core values
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