Fleet Administration Executive
$24,000–$24,000 year
HybridMilton Keynes, England, United Kingdom
Job Summary
Respond to inbound fleet enquiries and prepare accurate vehicle quotes, then manage customer orders from placement through registration and delivery. Liaise with customers, retailers, and internal departments to ensure a smooth journey, maintaining accurate records in CRM systems and interpreting data using Microsoft Excel. Prepare reports, manage expectations, and provide regular updates while ensuring compliance with legislation and internal standards. Balance multiple priorities in a fast-paced environment to solve problems and deliver a first-class customer experience.
Required Qualifications
- Experience in administration, customer service or fleet support
- Excellent written and verbal communication skills
- Strong organisational skills with excellent attention to detail
- Confidence using Microsoft Office, particularly Excel, alongside CRM or database systems
- A proactive approach to problem-solving and managing competing priorities
- The ability to work independently while contributing positively within a team
- A collaborative mindset with a willingness to support colleagues and build strong working relationships
- A desire to learn, adapt and continuously improve
Desired Qualifications
- Automotive or fleet industry experience
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