Flagship Service Advisor - Flatiron
$41,600–$62,400 year
On-siteNew York, United States
Job Summary
Deliver extraordinary experiences at the Service Counter by matching clients with products, directing them to the right counter, and carefully preparing and packaging items for an Everyday Luxury opening. Efficiently and accurately process transactions while preserving a world-class client experience, and manage the end-to-end service process including notifying clients of incoming services and auditing work. Support service counter operations by managing the line to ensure clients are serviced quickly and product is returned to the sales floor. Maintain exceptional organization at the counter to create memorable moments for clients.
Required Qualifications
- Proven skills, education, and/or applicable certifications
- A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
- The ability to collaborate fluently with cross-functional partners
- A commitment to quality and investing in results that add value to the business
- An understanding and a passion for the industry in which we operate
- An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences
Desired Qualifications
- Previous experience operating a point-of-sale system is an asset
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