Fitting Room Specialist
On-siteMeridian, Idaho, United States
Meridian, Idaho, United StatesOn-sitePart TimeEnterprise
Part TimeEnterprise
Job Summary
Assure customers receive world-class service in fitting rooms by checking them in and out while monitoring merchandise. Answer all incoming calls professionally and assist customers by transferring them to appropriate associates. Create daily pocket schedules, make signs for shops, and prepare merchandise for return to the selling floor. Develop product knowledge with sales associates to help achieve daily selling goals and promote the Scheels Visa Rewards card. Assist in general office duties including mail service, sorting, and opening mail.
Required Qualifications
- minimum of a high school diploma, or general education degree (GED)
- 1-3 months of related experience or training
- equivalent combination of education and experience
- Customer Service
- Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you"
- Approach daily tasks, projects and follow-up communication with energy and sense of urgency
- Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
- Show respect and appreciation for others and Scheels
- Arrive to work and meetings 10 minutes early
- Genuine interest and action in helping others before yourself, regardless of recognition or reward
- Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
- Ability to adapt to a changing work environment
- Ability to apply concepts of basic math, grammar, punctuation and spelling
- Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
- Demonstrate pride and ownership of their work while meeting expected deadlines
- Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation
- Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
- Associate's ability to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury
Desired Qualifications
- Do you love sports, fitness, fashion or the outdoors?
- Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance
- Focuses on fashion trends
- Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures
- Excellent written and verbal communication skills
- Ability to complete basic mathematical equations
- Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
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