Fitness Manager
On-siteSan Diego, California, United States
Job Summary
Recruit, hire, train, and develop a high-performing team of coaches while conducting daily facility walk-throughs to address maintenance needs. Manage club administration by setting and reviewing daily, weekly, and monthly financial goals through regular meetings with staff, ensuring revenue targets for private training and supplements are met. Work the floor to assist members, sell training sessions, and execute prospecting strategies, including guest tours and appointment scheduling. Mediate member issues and complaints, enforce company policies, and oversee timekeeping activities to maintain a positive customer experience and operational compliance.
Required Qualifications
- In depth knowledge of Personal Training techniques from assessment to program design
- Possesses a working knowledge of the DotFIT program and software
- Must be able to operate and adjust all Fitness equipment
- Knowledge of company policies, practices and procedures, including emergency and safety procedures
- Strong interpersonal and communication skills
- Possesses a strong customer service focus
- Understands and follows oral and written instructions
- Communicates clearly and concisely
- Possesses strong organizational skills
- Understands basic record keeping practices and procedures
- Demonstrates the ability to organize and prioritize multiple tasks
- Must be computer proficient, with basic skills in Microsoft Word and Excel
- Minimum of 1 certification from organization recognized by UFC Gym
- Current CPR/AED certification
- High school diploma or GED
- Minimum 1 year of related experience
- Must be able to frequently lift and/or move up to 45+ lbs
Desired Qualifications
- Four-year degree in a related field recognized by UFC Gym
- Experience in management/employee relations
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