Fitness Manager

Oversee and drive the Personal Training Services program by maximizing new client acquisition and improving client retention. Lead the delivery of personal training services, manage scheduling, coaching, and KPI-driven resources, and own the client journey from onboarding through program delivery. Hire, train, and supervise a team of personal trainers; ensure high-quality programming backed by science; maintain rigorous standards for punctuality, dress code, friendliness, and cleanliness; manage administration of training services (dotFit usage, goal tracking, progress reporting, and program design). Support revenue growth through direct selling (approximately 50% of time), coaching staff on sales techniques, and maintaining strong member service focus. Requires a minimum of 45 hours per week; Education includes HS diploma/GED with a Bachelor’s degree preferred, CPR certification, and multiple approved trainer certifications; leadership, communication, and retail/hospitality management experience are highly valued.