Fitness Manager
$45,000–$95,000 year
On-siteKentwood, Michigan, United States
Job Summary
Manage the front-end selling process and coaching delivery for paid personal training services, directly selling to clients 50% of the time daily. Own the client journey from acquisition through the first 90 days using the Client Folder System, ensuring high-quality program design and accurate administration of services via dotFit. Hire, train, and lead a team of personal trainers by conducting performance reviews and guiding them on sales techniques and program execution. Maintain business reports to communicate KPIs and improvement plans to the General Manager while upholding company standards for punctuality and cleanliness. This salaried role requires a minimum of 45 hours per week at Fit Fusion.
Required Qualifications
- High School Diploma or GED
- Current CPR
- Knowledge of Personal Training techniques and program design
- Sales, communication, and rapport building skills
- Knowledge and command of Crunch programs, like VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc.
- Ability to adjust and operate all club equipment
- Experience in coaching/motivating groups
- Strong leadership, interpersonal & communication skills
- Able to generate, maintain, & demonstrate a friendly, enthusiastic & positive attitude
- Possesses a strong member service focus
- Responds professionally to requests and inquiries from guests, members, and staff
- Ability to work in club office; move about club floors and rooms; review, revise, and create club paperwork; communicate with employees, members and the public
- Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures
- Regularly required to lift to 50 pounds
- ACSM Certified Personal Trainer
- ACE Personal Trainer Certification
- The Cooper Institute Personal Trainer Certification
- IFPA Personal Fitness Trainer Certification
- NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist
- NESTA Personal Fitness Trainer Certification
- NFPT Personal Fitness Trainer Certification
- NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist
Desired Qualifications
- Bachelor's Degree
- 1-2 Years as a Personal Trainer
- Prior management experience in retail/hospitality industry leading 3-10 employees
- Consultative sales experience
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