Fitness Manager

Fitness Manager role overseeing the personal training program and client journey to maximize paid Personal Training Services. Responsibilities include direct selling (50% of time), coaching personal trainers on sales, managing schedules and KPI-driven resources, reducing attrition, ensuring high-quality programs with scientific rationale, and administering training services using tools like dotFit. Requires leadership to hire/train/manage trainers, develop staff, report KPIs to the General Manager, and maintain standards of punctuality, dress code, friendliness, and cleanliness. Ideal candidates have familiarity with Crunch programs (VFP, dotFit, ABC/Datatrak, Crunch U, Styku), strong sales, communication, and a member-service mindset; ability to lift up to 50 pounds; and 1-2 years of trainer experience with preferred prior management in retail/hospitality and 3-10 direct reports. Education includes High School Diploma or GED required; Bachelor’s degree preferred; CPR certification; multiple recognized Personal Trainer certifications (e.g., ACSM, ACE, NASM, NSCA, etc.).