Fitness Manager - Billings
On-siteBillings, Montana, United States
Billings, Montana, United StatesOn-siteFull TimeHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Conduct initial facility tours, manage sign-up processes, and provide occasional coaching to deliver a world-class experience. Maintain accurate financial profiles for members, drive membership sales by contacting prospects, and oversee equipment needs and purchases. Deliver excellent customer service through regular member engagement, resolve feedback and cessation requests, and build business relationships for community involvement. Indirectly supervise 2-5 employees by planning schedules, assigning work, and addressing complaints. Work Monday-Thursday 11a-7p and Friday 8a-12p.
Required Qualifications
- Needs to be able to work from facility
- Needs to be able to work required hours as listed: Monday-Thursday – 11a-7p, Friday – 8a-12p
- Strong communication skills
- Must be coachable
- Strong problem-solving skills
- Passionate about health and fitness
- Understands the importance of team cohesion
- Must be personable
- High school diploma or general education degree (GED)
- CPR/AED Certification
Desired Qualifications
- POS Systems (not required but a plus)
- Gym Management Software (not required but a plus)
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