Fitness Front Desk Supervisor
$49,920–$54,080 year
On-siteBend, Oregon, United States
Job Summary
Supervise fitness center front desk operations during assigned shifts by delegating daily tasks, monitoring team performance, and addressing scheduling challenges. Register members and guests, process point-of-sale transactions, and maintain facility standards including locker rooms and pool decks. Perform regular safety inspections, enforce pool regulations, and handle guest complaints professionally. Act as the primary information hub for fitness and sport-related inquiries while assisting management with operational tasks. Recruit and train new team members to foster a positive, cohesive environment. Available for varying schedules including early mornings, evenings, weekends, and holidays.
Required Qualifications
- minimum of one year of experience in a retail or fitness center customer service position
- current membership in a fitness center
- high school diploma or equivalency degree
- available to work varying schedules, including early mornings, evenings, weekends and holidays and extended hours as business needs dictate
Desired Qualifications
- supervisory or lead level experience
- strong knowledge of fitness center operations
- fitness industry and resort and/or high-end club related service experience
- passion for creating an exceptional experience for all guests
- excellent communication skills
- customer service focus
- strong interpersonal abilities
- effective conflict resolution
- problem solving
- decision-making
- time management skills
- energetic
- inspiring
- adventurous
- professional appearance
- pleasant, positive demeanor and attitude
- work well independently
- task-oriented, team environment
- constructive and cooperative working relationships with others
- computer proficient
- experience performing sales transactions
- love to have fun while you're at work
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