Fitness Coach

Job Summary

Required Qualifications

• •High school diploma or equivalent
• •Minimum of 1 year of group fitness training or personal training experience
• •Current Orangetheory Fitness approved fitness certification (e.g., NASM, ACE, ACSM, NSCA, or equivalent)
• •Ability to effectively coach and engage multiple members in a group fitness setting
• •Strong time management, communication, and motivational skills
• •Well-rounded understanding of fitness principles, including endurance, strength, and power training
• •Ability to effectively utilize Orangetheory programming, technology, and coaching tools
• •Ability to deliver an engaging, high-energy group workout experience
• •Ability to provide a welcoming, inclusive, and motivating experience for all members, prospective members, and guests
• •Ability to accurately complete and maintain all required member documentation and records
• •Ability to conduct studio tours, clearly communicate membership options, and confidently respond to questions regarding programs and services
• •Ability to partner with studio team members to create a seamless, positive experience for prospective and current members
• •Ability to support achievement of individual and team sales goals through outreach, follow-ups, and lead generation activities
• •Ability to build relationships within the local community to increase brand awareness and generate new business opportunities
• •Ability to maintain a clean, organized, and well-presented studio environment
• •Ability to communicate effectively with members and prospects across multiple channels, including in-person, phone, email, and text
• •Ability to accurately process sales transactions, including cash and credit card payments, with integrity, accuracy, and attention to detail
• •Ability to respond promptly and professionally to member inquiries, feedback, and concerns
• •Commitment to exceptional customer service and the core values at OT Group Holdings, LLC
• •Proficiency with Microsoft Office Suite and graphic design tools like Canva
• •Ability to problem solve and work under pressure
• •Excellent organizational, attention to detail, and time management skills
• •Sharp listening skills and critical thinking
• •Excellent research skills
• •Results oriented and self-motivated
• •Ability to manage unexpected challenges with a calm and professional demeanor
• •Ability to build relationships and provide exceptional service attitude
• •Excellent people skills
• •Ability to respond to change and others' ideas comfortably
• •Ability to exercise tact and judgement in working with a broad variety of people
• •Strong cross-functional collaboration and communication skills
• •Mature confidence: approaches others assertively, responsibly, and supportively
• •Demonstrates honesty and strong values through consistent action
• •Demonstrates awareness of others' feelings and perspectives; listens actively, communicates respectfully, and responds with empathy
• •Ability to stand, walk, and move throughout the studio
• •Ability to communicate effectively in a potentially loud environment
• •Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
• •Ability to lift, carry, push, or pull items up to approximately 25–30 pounds
• •Ability to bend, reach, and perform light cleaning tasks
• •Flexibility: responds to changes and others' ideas comfortably. Ability to exercise tact and judgement in working with a broad variety of people. Strong cross-functional collaboration and communication skills
• •Positive attitude and the ability to work effectively in a team environment
• •Gets the most out of limited resources while achieving quality results
• •Proactive, reliable, and consistent
• •Results driven and possess exceptional problem-solving skills
• •Ability to build relationships and provide exceptional service attitude
• •Excellent people skills
• •Ability to manage unexpected challenges with a calm and professional demeanor
• •Results driven and possess exceptional problem-solving skills
• •Bachelor's degree (preferred)
• •Prior experience in customer service, sales, hospitality, or a related client-facing role (0–1 year) (preferred)
• •Strong communication and interpersonal skills with the ability to engage and motivate diverse members
• •Flexible schedule as needed, including weekends and holidays