First Steps Service Coordinator
On-siteNew Albany, Indiana, United States
EXPIREDNew Albany, Indiana, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Coordinate early intervention services for infants and toddlers by guiding families through intake, eligibility, IFSP development, and ongoing service delivery. Manage referrals, assessments, and transitions while convening IFSP and annual review meetings. Maintain accurate electronic records in EI Hub, complete monthly reports, and connect families with financial resources like Medicaid. Provide services in homes and community settings, including evening appointments and occasional overnight travel. Ensure compliance with state and federal regulations and First Steps due process requirements.
Required Qualifications
- Bachelor's degree
- One year of experience working with children and families
- Valid driver's license
- Reliable, safe transportation
- Proof of vehicle liability insurance meeting Indiana state law requirements
- Ability to travel throughout assigned counties
- Ability to provide coverage as needed
- Ability to maintain a clean, safe work environment
- Successful completion of Service Coordination training
- Service Coordinator credential
- Ability to obtain Service Coordinator credential within 1 year
- Ability to maintain Service Coordination credential
- Ability to complete required ongoing training
- Ability to comply with all state and local First Steps policies and procedures
- Ability to maintain consumer confidentiality at all times
- Strong written and verbal communication skills in English
- Working knowledge of First Steps due process, eligibility criteria, and procedural safeguards
- Understanding of state and federal regulations related to early intervention records, IFSPs, transition, and confidentiality
- Ability to collect, record, and enter required data accurately
- Strong computer skills, including word processing, databases, spreadsheets, and tablet/iPad use
- Ability to work independently
- Ability to manage multiple responsibilities
- Ability to maintain confidentiality
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