First Impression Specialist
$37,440–$41,600 year
On-siteGreeley, Colorado, United States or Brighton, Colorado, United States
Job Summary
Conduct face-to-face sales and billing support for walk-in customers while providing basic mobile phone troubleshooting. Answer billing questions, document all interactions via tracker, and complete assigned data entry tasks accurately. Manage office supply inventory, file monthly expense reports, and utilize team chat groups for cross-departmental information. Participate in three local ALLO-sponsored events annually and assist the Events Team with preparations. Complete initial on-the-job training in an established market before operating independently. Travel 50% to different locations within Northern Colorado using a company vehicle.
Required Qualifications
- High School diploma or equivalent
- Previous customer service and sales experience
- Raise objects up to 25 lbs
- Remain upright on feet for extended periods
- Remain stationary for extended periods
- Ability to communicate information
- Ability to operate a computer
- Possess/Maintain a valid Driver's License
- Travel requirement: 10% within CO
Desired Qualifications
- Exceptional customer service to all walk-in customers and prospective customers as defined by secret shopper and customer feedback
- Knowledge of the benefits of ALLO products: Internet, TV, and Phone
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