Fireplace Service Technician

Install, service, and repair gas, wood-burning, and electric fireplaces according to manufacturer guidelines and safety standards. Conduct routine maintenance and diagnostic inspections to ensure systems operate efficiently, then troubleshoot issues by replacing parts and adjusting components. Provide exceptional customer service by addressing questions, explaining operation, and offering maintenance tips while ensuring compliance with local building codes and company policies. Maintain accurate records of service calls and repairs, keep work areas clean, and participate in training programs to stay updated on latest technologies. Work independently or as part of a team with a valid driver's license, lifting up to 75 lbs in various environments including outdoor settings and tight spaces.