Fire Protection Administrative Assistant
$45,760–$52,000 year
On-site · Queens, New York, United States
Job Summary
Fire Protection Administrative Assistant role supporting the operations management team in a dispatching/administrative capacity. Responsibilities include triaging incoming customer calls, scheduling service for customers, dispatching technicians to customer sites, handling phone/text/email communications, providing customer support, and performing miscellaneous administrative tasks (typing, copying, mailings, record keeping, note taking) in a fast-paced environment servicing commercial customers. Key skills include strong customer service, excellent communication, typing speed, proficiency with Microsoft Office, organization, multitasking, professional demeanor, and teamwork to align with branch culture.
Required Qualifications
- Strong customer service skills
- Above average typing speed
- Strong grammatical and spelling skills
- Competency with Microsoft Office Suite
- Pleasant and professional phone manner
- Neatness and organizational skills
- Excellent listening and communication skills
- The ability to manage multiple priorities and work in fast paced environment
- A strong work ethic and professional
- The ability to fit in with our culture of teamwork
- An ability to quickly learn new tasks
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