Fire Alarm Service Technician 2
$31,200–$31,200 year
On-siteHouston, Texas, United States
Houston, Texas, United StatesOn-siteFull Time$31,200–$31,200 yearSenior LevelLarge
Full TimeSenior LevelLarge
Job Summary
Install, program, test, repair, and service fire alarm, security, and building automation systems while interpreting schematics and wiring diagrams. Commission new systems, perform start-up and certification testing, and provide customer training on assigned projects. Troubleshoot equipment using electronics knowledge and standard test instruments, consult with engineering personnel to resolve unusual operational problems, and coordinate with project managers to manage timelines and budgets. Mentor less experienced colleagues and ensure all installations meet relevant codes and standards.
Required Qualifications
- High School/GED or equivalent experience
- Texas Fire Alarm License (FAL
- NICET Level II – Fire Alarm Systems
- Associate degree in Electronics or related field including equivalent military experience
- 2-5 years of hands-on fire alarm installation and/or service experience
- EST4 Certification
- Valid driver's license with a clean driving record
- Ability to travel locally to jobsites on a regular basis
- Minimum overnight travel may be required
Desired Qualifications
- Willingness to learn technical skills and/or experience related to fire alarm systems, and/or electronic security systems
- Possess low voltage electrical license as required by local/state authority
- Willingness to coach and mentor less experienced colleagues
- Exceptional customer focus and ability to work under pressure
- Ability to convey complex subject matter to a non-technical audience
- To be a self-starter and work well with little supervision
- Understanding of electronics to include Ohm's law, resistor color code, and relay logic for control of third-party equipment
- Solid mechanical and electrical aptitude
- Experience programming, troubleshooting, and commissioning Edwards or equivalent fire alarm systems of small to medium complexity
- To be driven to achieve necessary certifications/licensing related to products, industry, and city/state
- Passion for providing world-class service to customers, colleagues, and communities
- Person of integrity with a commitment to growth, accountability and delivering results
- Working knowledge of blueprints, schematics, manuals, and other specifications
- Ability to interpret manuals, schematics, and wiring diagrams
- Utilizing knowledge of electronics and using standard test instruments and hand tools
- Working understanding of building, mechanical, sprinkler and fire codes
- Coach and mentor less experienced colleagues
- Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions
- Writes routine programs for systems
- Consult with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work
- Advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements
- Executes many of the technical aspects of multiple projects with varying timelines and budgets including, programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support
- Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines
- Works with Fire Alarm Designer to ensure fire alarm system meets all relevant codes and standards
- Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects
- Makes recommendations regarding quality of work and potential changes in scope and identifies ways to continuously improve customer satisfaction
- Ability to install, program, perform system start-up/check-out, testing/commissioning, customer training and all associated documentation on assigned projects including more complex projects
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