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Mercier ConsultancyPosted 1 month ago

Finnish Speaking Customer Support Specialist work from home anywhere in Bulgaria

RemoteBulgaria or Finland

Full TimeHigh School Or EquivalentSmall

Job Summary

Assist customers via phone, email, and chat, providing timely solutions while ensuring a positive customer experience. Maintain fluency in Finnish (spoken and written) and a good command of English (minimum B2 level). Leverage strong problem-solving abilities and interpersonal skills to work independently as part of an international team. Fully paid training is provided alongside a competitive salary and additional health insurance. This role offers excellent career development opportunities within a positive international working environment, with options to live in Sofia, the Black Sea coast, or smaller Bulgarian cities.

Required Qualifications

  • Fluency in Finnish (spoken and written)
  • Good command of English (minimum B2 level)
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and a customer-focused mindset
  • Comfortable working with computers and multiple software applications
  • Ability to work independently as well as part of an international team
  • Willingness to relocate to Bulgaria if currently living abroad
  • EU citizenship or a valid work permit for Bulgaria

Desired Qualifications

  • Previous experience in customer service, call centers, or customer support

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