Fine Jewellery Sales Consultant - Birmingham
On-site · Birmingham, England, United Kingdom
Job Summary
Fine jewellery Sales Consultant at Queensmith in Birmingham, responsible for welcoming customers, guiding product selections, achieving sales targets, promoting services (resizing, bespoke designs, aftercare), and building lasting client relationships. Requires 1–2 years in customer-facing jewellery sales, strong product knowledge of diamonds and craftsmanship, excellent communication, ability to upsell/cross-sell, and ability to manage appointments and follow-ups in a fast-paced, luxury retail environment. Emphasizes delivering an exceptional in-store experience aligned with Queensmith’s premium service standards and pursuing opportunities for growth across departments. Benefits include bonus schemes, private healthcare, pension, development opportunities, and a strong culture of excellence.
Required Qualifications
- 1 - 2 years’ experience in a customer-facing sales role within fine jewellery with solid knowledge of diamonds and craftsmanship and a genuine passion for delivering exceptional customer service.
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