Financial System Specialist
$140,000–$160,000 year
HybridIrvine, California, United States
Job Summary
Administer, maintain, and support the firm's Aderant financial management system, including Expert Billing, iTimekeep, and SSRS reporting solutions. Provide day-to-day technical support, troubleshooting, system configuration, customizations, and integrations while designing dashboards and analytical tools. Evaluate and optimize Aderant functionality and third-party software to enhance operational efficiency. Monitor maintenance schedules, backups, and recovery processes to ensure data integrity. Coordinate with vendors, create support tickets, and manage issue escalation. Configure system enhancements, perform quality assurance and regression testing, and collaborate with Accounting, Legal Operations, and Data Analytics teams. Develop system documentation and training materials. Participate in strategic initiatives and special projects related to financial systems and operational improvement.
Required Qualifications
- Minimum of 2 years of experience supporting Aderant financial systems
- Experience with Aderant Design Studio
- Solid understanding of accounting principles, financial systems, controls, processes, and best practices
- Demonstrated ability to communicate complex technical concepts, business requirements, and system issues effectively to end users, management, and key stakeholders
- Strong analytical and problem-solving skills with the ability to diagnose and resolve system-related issues efficiently
- Excellent customer service, interpersonal, verbal, and written communication skills
- Ability to build productive working relationships across departments and provide a high level of user support
- Skilled at translating technical information into clear, user-friendly language for non-technical audiences
- Highly adaptable and able to manage changing priorities, projects, and business needs in a fast-paced environment
- Ability to remain composed and professional while troubleshooting issues and responding to time-sensitive requests
- Strong organizational skills with the ability to manage multiple tasks and meet deadlines with minimal supervision
- Proficient in working independently as well as collaboratively within cross-functional teams
- Must be able to walk short distances
- Must have the ability to drive a vehicle to deliver and pick up materials
- Must have the ability to operate standard office equipment and keyboards
- Must have close visual acuity
- Must be available for occasional weekends and holidays
- 10-30% domestic travel by car and by plane
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