Financial Services Specialist
$34,944–$40,560 year
On-site · Brigham City, Utah, United States
Job Summary
Financial Services Specialist responsible for member support via phone and digital channels, handling online/mobile banking questions, debit/credit card issues, account research, fraud concerns, and daily processing; balance service with accuracy and security; collaborate with teams; maintain confidentiality; training available. The role involves assisting members with online banking questions, researching transaction issues, processing account maintenance requests, reviewing fraud alerts, and supporting daily account and payment processing functions, with proactive outreach to members regarding fraud concerns and electronic services. Strong emphasis on excellent customer service, organization, problem-solving, and teamwork in an on-site Brigham City, UT office.
Required Qualifications
- High school diploma or equivalent required
- Previous banking, financial services, customer service, administrative, office, or operational experience preferred
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