Financial Services Representative
On-site · East Lansing, Michigan, United States
Job Summary
Financial Services Representative at First National Bank of America in East Lansing focuses on processing customer transactions with accuracy and professionalism, delivering a welcoming experience, identifying basic financial needs, educating customers on digital banking tools, supporting branch sales through referrals and outbound calls, and maintaining strict compliance with operational and regulatory policies. This role serves as the entry point into the branch banking career ladder, with potential advancement into the Personal Banker track as sales, service, and relationship-management skills develop.
Required Qualifications
- High school diploma or equivalent not specified explicitly
- customer-service oriented
- attention to detail
- ability to handle cash accurately
- willingness to learn branch banking functions
- team-oriented work ethic
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