Financial Services Representative (Bilingual)
$31,200–$37,440 year
On-siteColcord, West Virginia, United States
Job Summary
Drive loan sales, manage delinquent accounts, and prepare individual tax returns by conducting daily outbound calling, meeting customers in person, and closing loans. Secure payments for past-due accounts, contact borrowers to identify additional financial product opportunities, and assist clients with loan applications and tax-related questions. Process payments, update accounts, and maintain accurate, compliant records while handling cash and completing required bank runs. Speak English and Spanish to serve customers across sales, collections, and tax services in a fast-paced environment.
Required Qualifications
- High school diploma or equivalent
- Valid driver's license, reliable transportation, and current insurance
- Ability to independently perform all required bank runs, including transporting deposits, without relying on non-employees for transportation
- Ability to obtain required insurance licensing
- Ability to speak English and Spanish
- Experience in sales, customer service, collections, or account management with measurable results
- Proven ability to handle high-volume calls and difficult customer conversations
- Track record of meeting or exceeding goals in a fast-paced environment
- Strong communication, problem-solving, and organizational skills
- Basic computer skills with accurate and consistent data entry
- Ability to obtain required insurance licensing
- Ability to speak English and Spanish
- Experience in sales, customer service, collections, or account management with measurable results
- Proven ability to handle high-volume calls and difficult customer conversations
- Track record of meeting or exceeding goals in a fast-paced environment
- Strong communication, problem-solving, and organizational skills
- Basic computer skills with accurate and consistent data entry
- Ability to perform computer work, handle documents, and communicate information effectively
- Professionalism, adaptability, collaboration, and multitasking
- Ability to communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
- Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
- Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
- Occasional local travel to offsite locations and banks as required for business purposes
- Ability to perform computer work, handle documents, and communicate information effectively
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