Financial Services Officer
On-siteThomasville, Georgia, United States
Job Summary
Originate consumer loans, interview applicants, and explain product options while approving or denying loans within guidelines. Build lifelong relationships with members by navigating consumer lending, everyday banking, and full FCCU solutions through proactive recommendations. Ensure file accuracy, support loan servicing functions, balance transactions, and promote self-service tools to guide members through their financial journey. Hit sales and referral goals while growing your book of business by delivering exceptional service both inside and outside the financial center. Requires high school diploma, one year of loan servicing or origination experience, and flexible Monday–Friday scheduling. Join First Commerce, a member-owned credit union dedicated to empowering generations and transforming communities through integrity and service excellence.
Required Qualifications
- Knowledge of credit union deposit and loan products (including mortgages)
- Strong communication and interpersonal skills
- Consistently positive, courteous member service
- Flexible Monday–Friday schedule
- High school diploma or equivalent
- 1+ year of loan servicing, processing, collections, or Financial Services Rep I experience
- New account experience with cross‐selling or 1+ year of loan origination may substitute
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