Financial Services Client Associate (Flexible Work Location)
On-siteHarrisonburg, Virginia, United States
Job Summary
Assist with client account opening, onboarding, and service while collaborating with the marketing department to develop division-specific materials. Review and maintain operating processes to ensure efficient workflows, perform detailed data entry, generate reports, and output data for various purposes. Cultivate professional relationships with clients by providing high-quality client experience and maintain proficiency across all financial services platforms. Adhere to firm policies, industry standards, and compliance requirements while managing practice logistics and contact information systems. This role requires a minimum of 38 hours per week in the office, a valid driver's license, and the ability to operate a vehicle in diverse weather conditions.
Required Qualifications
- High school diploma or equivalent
- Ability to obtain current appropriate licenses, certifications, or credentials necessary and applicable to the division, including maintenance of same
- Adherence to compliance requirements of the regulatory bodies, broker-dealer and firm for non-registered persons
- Knowledge of insurance regulations and compliance requirements
- Ability to understand and adhere to all requirements related to information security, privacy and confidentiality
- Must be physically able to work a minimum of 38 hours per week in the office
- Must be able to sit for long periods of time, which may include extensive use of personal computers and associated software
- Must possess the ability to hear, see, and speak
- Must be able to stand, sit, walk, use repetitive small motor activity, use hands and fingers, and reach with hands and arms, stoop, and kneel
- Must be able to lift and carry up to 20 pounds
- Must have a valid state issued driver's license and have the ability to operate a vehicle
- Must be able to drive and travel unaccompanied in diverse weather conditions
Desired Qualifications
- Registered Client Associate
- Additional college courses and/or office environment experience
- Excellent communication and interpersonal skills to effectively engage with clients and provide exceptional service
- Strong organizational and time management skills to handle multiple tasks and prioritize effectively
- Must be a self-starter and capable of completing tasks with little or no supervision
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