Financial Service Representative
$37,440,000–$42,640,000 year
On-siteKitchener, Ontario, Canada
Job Summary
Deliver results on store profitability goals by providing a quality customer sales experience through efficient execution of all transactions. Determine customer needs and provide solutions that satisfy those needs, while handling cash and accurately entering data into the system. Contact customers over the phone with past due balances to negotiate payment terms and schedules, and complete all documentation accurately. Follow safety, security, and compliance requirements throughout daily operations. This role supports Money Mart's mission as North America's leading non-prime lender, contributing to community initiatives and responsible innovation in financial services.
Required Qualifications
- Have a minimum of one year of financial services and sales experience
- Have previous cash handling experience
- Have a high school diploma or equivalent
- Be sales driven
- Have a passion for customer service
- Complete all documentation accurately
- Follow safety, security, and compliance requirements
- Handle cash and accurately enter transactions into the system
- Contact customers over the phone with past due balances and negotiate payment terms and schedules
- Determine customers' needs and provide them with solutions that satisfy those needs
- Provide a quality customer sales experience through efficient execution of all customer transactions
- Deliver results on store profitability goals
- Must be available for weekend shifts
Desired Qualifications
- Candidates with a current First Aid and CPR certification will be considered an asset
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