Financial Service Representative - LendDirect Office 1589
$36,400–$48,880 year
On-siteWinnipeg, Manitoba, Canada
Job Summary
Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Use consultative sales techniques to educate customers on financial products, identifying opportunities to upsell and cross-sell. Manage inbound calls with confidence and make proactive outbound calls to attract new business. Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Follow all regulatory guidelines and company policies to protect customer information and company assets. Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. This role is based at 1869 Grant Avenue, Winnipeg, MB.
Required Qualifications
- High School diploma or equivalent
- High School diploma or equivalent, English major preferred
Desired Qualifications
- college coursework or degree
- Experience in customer service
- Experience in sales
- Experience in consumer finance
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