Financial Service Representative - LendDirect Office 1530

Deliver exceptional service to new and existing customers by guiding them through the loan process with care and professionalism. Drive sales growth using consultative techniques to educate clients and identify opportunities to upsell and cross-sell financial products. Manage inbound calls with confidence while making proactive outbound calls to attract new business and promote offerings. Collaborate with customers on past-due accounts to offer solutions and work toward resolution. Participate in a hands-on training program with one-on-one mentoring to build skills and confidence. Follow all regulatory guidelines and company policies to protect customer information and company assets.