Financial Service Representative

Deliver exceptional service to new and existing customers by guiding them through the loan process with care and professionalism. Drive sales growth using consultative techniques to educate clients and identify opportunities to upsell and cross-sell. Manage inbound calls with confidence while making proactive outbound calls to attract new business and promote offerings. Support delinquency management by collaborating with customers on past-due accounts to offer solutions and work toward resolution. Ensure compliance with all regulatory guidelines and company policies to protect customer information and assets. Participate in a hands-on training program with one-on-one mentoring to build skills and confidence. Work full-time Monday through Friday from 8:30am to 5:30pm, with evenings and weekends based on business needs.