Financial Service Representative
$31,720–$45,240 year
On-siteCorbin, Kentucky, United States
Job Summary
Deliver exceptional service to new and existing customers by guiding them through the loan process with care and professionalism. Drive sales growth using consultative techniques to educate clients on financial products and identify opportunities to upsell and cross-sell. Manage inbound calls with confidence while making proactive outbound calls to attract new business and promote offerings. Collaborate with customers on past-due accounts to offer solutions and work toward resolution. Follow all regulatory guidelines and company policies to protect customer information and assets. Participate in a hands-on training program with one-on-one mentoring to build skills and confidence. Full-time position, Monday through Friday, 8:30am to 5:30pm, with evenings and weekends based on business needs. Hourly rate $15.25 - $21.75.
Required Qualifications
- High School diploma or equivalent
- High School diploma or equivalent, English major preferred
Desired Qualifications
- college coursework or degree
- Experience in customer service
- Experience in sales
- Experience in consumer finance
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