Financial Relationship Banker- Karl Road Northland
Hybrid · Columbus, Ohio, United States
Job Summary
As a Financial Relationship Banker, you will retain and grow consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. Duties include delivering excellent customer service, resolving issues, growing relationships through pre-set appointments, Centers of Influence, a disciplined sales process, and referrals; educating customers on bank technology (online, mobile, and ATM) and guiding them to relevant products and services; maintaining knowledge of offerings, and adhering to operational, security, risk, and regulatory policies. The role emphasizes building internal partnerships and contributing to customer satisfaction and financial goals while working in a hybrid in-office/remote arrangement.
Required Qualifications
- High School Diploma or GED
- minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting or similar role.
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