Financial Operations Assistant
On-siteCrewe, England, United Kingdom
Job Summary
Complete monthly billing cycles by managing the cycle billing dashboard, adding or amending new orders, and preparing month-end bill packs. Raise and distribute invoices to customers while monitoring billing activities to identify errors, discrepancies, or issues and taking corrective actions. Collaborate with customer service teams to address billing inquiries and disputes, and assist internal audit teams in preparing for billing audits. Journal critical activities to evidence work completed and present findings as required. Identify and deliver enhancements to billing processes and systems, reducing manual and duplicated tasks through automation. Maintain a thorough understanding of the organization's billing systems and tools while ensuring data quality within billing systems.
Required Qualifications
- Good experience in Microsoft Excel e.g. pivot tables, formulas
- Strong time management and organisational skills to ensure deadlines are met and issues are dealt with in a timely manner
- Demonstrate high attention to detail
- Excellent analytical and problem-solving skills, with a high level of attention to detail
- Exceptional communication and interpersonal skills to collaborate effectively with various stakeholders
- Ability to work under pressure, meet tight deadlines, and adapt to changing priorities
- Proven experience in billing, accounts receivable, or a similar role, with progressively increasing responsibilities
Desired Qualifications
- Similar billing role in previous organisation / billing department (Beneficial)
- Working knowledge of Affinity and/or Salesforce (Beneficial)
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