Financial Counseling Representative

Financial Counseling Representative role focused on counseling uninsured and under-insured patients to obtain funding sources for medical services. Responsible for explaining financial options and obligations during in-person counseling sessions, building trust with patients, and guiding them through Medicaid and other funding programs. Requires strong customer service, attention to detail, and the ability to communicate complex coverage enrollment information clearly. In-person position at a hospital, with responsibilities including navigating enrollment processes and facilitating applications, while maintaining compassionate support for patients during challenging times; prior healthcare-related financial counseling experience is a plus. Vaccinations may be required; a drug test and background check are possible prior to hire.