Financial Center - Relationship Manager 1 - Full Time - Onsite (AK)
$46,717–$70,075 year
On-site · Anchorage, Alaska, United States
Job Summary
The RM I consults with members to identify needs, refer appropriate products/solutions, and follow up on pending transactions, while meeting and exceeding performance/revenue targets. Responsibilities include handling a wide range of member transactions (opening/closing accounts, deposits, withdrawals, loan payments), profiling accounts to recommend solutions (investment services, insurance, mortgages, car buying), and maintaining confidentiality with member information. The role emphasizes member experience, collaboration with colleagues, and compliance with training and regulatory requirements. minimum qualifications include 12 months of loan-related experience and knowledge of deposit/loan products; strong communication, interpersonal, and service skills; and a high school diploma or equivalent. The Alaska-based position is full-time and onsite, with a pay range of approximately $22.46–$33.69 per hour depending on location and experience.
Required Qualifications
- 12 months experience in a similar position having prior loan experience and reaching service and performance goals.
- Working knowledge of deposit/ loan products (Trust, IRA, certificates, loans/Loans PQ – loans decisions system)
- Proven ability to garner business
- Proficiency in the operations of a PC and the capability to work efficiently in Microsoft Outlook, Word and Excel
- Member service and organizational skills
- Good interpersonal skills with the ability to effectively listen, understand, and anticipate member needs
- Willingness to make a difference
- Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature
- Personable and professional
- Good verbal and written communication skills in person and over the phone
- Education: High school Diploma or Equivalent
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