Financial Center Manager - Poinciana Financial Center
On-site · Kissimmee, Florida, United States
Kissimmee, Florida, United StatesOn-siteFull TimeSenior LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Senior Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Responsible for managing a financial center and its employees on a day-to-day basis, fostering a client-centric and risk-aware culture, driving operational excellence, developing talent, and delivering a world-class client experience. Leads staffing, coaching, performance management, and execution of market initiatives to achieve business goals; ensures compliance with laws and regulations while maintaining strong client relationships and high service standards.
Required Qualifications
- Minimum of one year of leadership experience demonstrated through coaching, training and/or motivating a work team
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
- Collaborates effectively to get things done, building and nurturing strong relationships
- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
- Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
- Communicates effectively and confidently and is comfortable engaging all clients
- Has the ability to learn and adapt to new information and technology platforms
- Applies strong critical thinking and problem-solving skills to meet clients' needs
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Efficiently manages time and capacity
- Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
- Can interpret performance results, find opportunities to drive success and hold others accountable to results
- Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance
Desired Qualifications
- One year of management experience including hiring, coaching and developing direct reports
- Experience in financial services and knowledge of financial services industry, products and solutions
- Experience working in an environment with individual and team goals where goals were routinely met or exceeded
- Bilingual skills
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