Financial Center Manager - Oak Ridge Main Financial Center
On-site · Oak Ridge, Tennessee, United States
Job Summary
Financial Center Manager leading a Bank of America financial center in Oak Ridge, accountable for day-to-day operations, talent development, client-centric service, and risk-aware execution. Responsibilities include proactive candidate sourcing, coaching, driving client traffic, delivering a world-class client experience, and aligning operating routines with market strategy. Emphasizes inclusive leadership, data-driven decision making, process improvement, and maintaining regulatory compliance while achieving performance goals. Requires weekend/extended hours availability and a strong focus on team development and operational excellence.
Required Qualifications
- Minimum of one year of leadership experience demonstrated through coaching, training and/or motivating a work team
- Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
- Collaborates effectively to get things done, building and nurturing strong relationships
- Passion, commitment and drive to deliver an experience that improves clients' financial lives
- Confident in identifying solutions for clients based on their needs and resolving problems independently
- Comfortable engaging all clients and communicating effectively
- Willingness to learn and adapt to new information and technology platforms
- Ability to interpret performance results, find opportunities to drive success and hold others accountable to results
- Ability to follow established processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations
- Efficient time and capacity management
- Ability to manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
- Ability to manage multiple locations and responsibilities across a market
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