Financial Center Manager
On-siteCoudersport, Pennsylvania, United States
Job Summary
Oversee daily operations of the financial center, ensuring exceptional customer service and operational soundness while driving sales growth for banking products like loans, deposits, and investments. Develop strategies to meet sales targets, lead by example in sales activities, and coach staff to achieve individual goals. Manage cash flow, enforce regulatory compliance, and implement risk management practices to safeguard assets. Mentor team members through performance evaluations and training initiatives to enhance product knowledge and skills. Address customer inquiries promptly to maintain satisfaction and represent the bank in local community engagement efforts. Navigate Microsoft Office and department-specific software to maximize efficiency.
Required Qualifications
- High School Diploma or equivalent
- 2 - 3 years Banking and/or retail experience
- 2 - 3 years Sales leadership experience
- 2 - 3 years Management experience
- Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course action including innovative or creative approaches
- Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest's strategic plans
- Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion
- Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning
- Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience
- Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information
- Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required
- Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters
Desired Qualifications
- Microsoft Office Software
- computer applications
- software specific to the department
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