Financial Center Manager - Green Spring Station Financial Center
$73,500–$106,500 year
On-site · Lutherville-Timonium, Maryland, United States
Job Summary
Manage a financial center and its employees on a day-to-day basis, acting as a business owner to drive a world-class client experience while fostering an inclusive, risk-aware culture. Lead talent development and coaching, recruit and onboard staff, and execute market initiatives. Ensure operational excellence, effective execution of priorities, and adherence to bank policies. Build strong client relationships, coach teams, and implement data-driven improvements to drive results in a high-volume financial services environment.
Required Qualifications
- Minimum of one year of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a work team
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
- Collaborates effectively to get things done, building and nurturing strong relationships
- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
- Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
- Communicates effectively and confidently and is comfortable engaging all clients
- Has the ability to learn and adapt to new information and technology platforms
- Applies strong critical thinking and problem-solving skills to meet clients' needs
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Efficiently manages time and capacity
- Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
- Can interpret performance results, find opportunities to drive success and hold others accountable to results
- Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance
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