Financial Center Manager DC
$73,500–$106,500 year
On-site · Washington, District of Columbia, United States
Job Summary
Financial Center Manager DC at Bank of America leads a financial center and its team on a day-to-day basis, driving an inclusive, client-centric culture and fostering operational excellence. Responsibilities include talent development and proactive sourcing, managing client traffic and ensuring a world-class client experience, coaching and developing associates, and applying data-driven decisions to improve performance while managing risks. The role emphasizes leadership, coaching, customer service, process and data-driven improvement, recruiting, and alignment with regulatory guidelines; requires weekend/extended hours availability and the ability to work across multiple DC office locations.
Required Qualifications
- Minimum of one year of leadership experience demonstrated through one or a combination of: coaching, training and/or motivating a work team
- Strong work ethic with results focus and client-centric mindset
- Ability to learn and adapt to new information and technology platforms
- Effective communication and relationship-building skills
- Willingness to work weekends and/or extended hours, potentially at multiple financial center locations
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