Financial Center Manager
$76,500–$109,200 year
On-siteBellingham, Washington, United States
Job Summary
Develop a talent pipeline through proactive candidate sourcing, then manage client traffic by engaging and routing visitors while fostering retention. Operate as a business owner to drive operational excellence, manage market-level initiatives, and execute organizational priorities through formalized routines and coaching. Cultivate an inclusive, risk-aware team environment by coaching direct reports, resolving potential risks, and delivering clear messages that connect contributions to business results. Manage expenses with an owner's mindset while recruiting, on-boarding, and supporting talent mobility for career growth. Deliver results through effective team management, structure, and routines, ensuring all activities adhere to established processes and regulations.
Required Qualifications
- Minimum of one year of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a work team
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
- Collaborates effectively to get things done, building and nurturing strong relationships
- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
- Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
- Communicates effectively and confidently and is comfortable engaging all clients
- Has the ability to learn and adapt to new information and technology platforms
- Applies strong critical thinking and problem-solving skills to meet clients' needs
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Efficiently manages time and capacity
- Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
- Can interpret performance results, find opportunities to drive success and hold others accountable to results
- Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance
Desired Qualifications
- One year of management experience including hiring, coaching and developing direct reports
- Experience in financial services and knowledge of financial services industry, products and solutions
- Experience working in an environment with individual and team goals where goals were routinely met or exceeded
- Bilingual skills
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