Financial Center Administrator
$45,100–$63,700 year
On-siteOttawa, Ontario, Canada
Job Summary
Provide administrative and general office support aligned with Sun Life policies, including mail processing, client communication, and answering calls. Manage reporting payments, expense cheque routines, client inventory, and facility oversight while coordinating meetings and delivering basic on-site technical support. Prepare reports on targets and results, contribute continuous improvement ideas, and support the recruiting function. Escalate technical issues to partners as needed. This one-year contract role is based in Preston Street and requires bilingualism in French and English, along with proficiency in Microsoft Office and Salesforce.
Required Qualifications
- Strong client-centric mindset
- Excellent communication and interpersonal skills
- Experience in an office environment, customer service or retail
- Solid organizational and time-management abilities
- Good problem-solving and decision-making skills
- Proficiency with computer systems including Windows and Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to learn new systems quickly
- Energetic, enthusiastic, with the ability to interact diplomatically with people
- Collaborative nature, with a willingness to contribute and support others
- Ability to work independently with minimal direction and frequent interruptions
- Bilingualism in French and English
- Knowledge of financial planning and services
- Experience working in the financial services or insurance industry
Desired Qualifications
- College diploma
- Experience reconciling accounts or financial transactions
- Some ledger or bookkeeping experience
- Knowledge of Salesforce, SharePoint and Oracle
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